Frequently Asked Questions

Everything you need to know about our custom vinyl apparel and accessories.

What type of vinyl do you use for your decals and apparel?

We use professional-grade, heat-transfer vinyl (HTV) and high-quality adhesive vinyl that is designed for durability. Our fashion decals are soft to the touch, flexible, and resistant to cracking or peeling even after multiple washes.

How should I care for my KJM Vinyl garments?

To ensure the longevity of your design, we recommend washing garments inside out in cold water. Tumble dry on low heat or hang dry, and never iron directly over the vinyl decal.

Do you offer custom designs for teams or events?

Yes! KJM Vinyl Decals specializes in custom orders. Whether you need a single personalized shirt or a bulk order for a group, please contact our support team with your design ideas for a quote.

What is your shipping policy?

Standard orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 2-7 business days depending on your location. Tracking information will be provided via email.

Can I return or exchange a custom-made item?

Because our custom decals and personalized apparel are made to order, we do not accept returns or exchanges unless the item arrives damaged or there was a manufacturing error.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.